What our clients are saying about us...

I know that you can't always believe what a company says about itself or its service, and I don't want you to just take my word that I am the best. I can tend to be biased. But you certainly can believe what my clients have to say. At New Way I have over 3000 more-than-satisfied clients that would never allow any other carpet cleaning company in their home.

Here are what just a few of them have to say about my company, my technicians, and my service. All references are available upon request.

Review by Kelly S. in Freehold, NJ
Project: Clean Carpets or Rugs in a Home
Comments: "I would recommend this service to anyone anyday of the week and twice on sundays. By far the best customer service and most professional service we have ever hired. Mike is not only very knowledgable and informative but he is beyond polite and respective of your home when he enters to provide his services. If you are looking for someone to do an outsanding job and one that you will feel conformtable with, look no further, this is the service you should be hiring. After Mike left from performing the services for us (carpet cleaning), I felt like I had made a friend and built my network of services I will be using in the future for my homes. He also takes the time to provide an education of the situation at hand which alot of providers do not take the time to do. BIG THANK YOU TO MIKE and his company for providing an outstanding service, we gave him a five only because there is not a higher ranking available."


 

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Review by Rosemarie P. in East Hanover, NJ
Project: Clean Carpets or Rugs in a Home
Comments: The total job was completed with a perfect 5. On point with price, excellent alleviation of problems, on time- every time, all that was said was accomplished, left the job clean and tidy - always. Mike helped us get rid of excess water and we are going to begin our rug cleaning efforts soon (after we re-paint, etc.) Everything was done professionally and completely at a fair price with a very hard-working and extremely knowledgeable gentleman - an A+ all the way.
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"Michael, I was VERY pleased with what you did today.  Thank you very much.  My office carpet looks great and I am very pleased that you were able to get everything out in the spare bedroom.  I am sorry that I didn't communicate that my son and I needed to leave.  I am usually better at that.  Hopefully next time you come, he'll be at school and there won't be any issues.  Thanks again.  If you need a recommendation, please feel free to ask me.

Kind regards,

Sheri Kole

South Plainfield, NJ
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"We have used not only your carpet cleaning services many times, but also the Super Maids service and Have been very happy with the service. We certainly will continue to use these services and recommend them you   to our friends. Thanks again for your help!" 

Barbara Allman,
South Plainfield, NJ.

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Dear Michael Mincey,

Thank You for the recognition of Client of the Month. I have always been very satisfied with your work. I appreciate your working my jobs in when I have an emergency. I'll enjoy the gift card at the Olive Garden. And raise a glass to your continued success.

Sandar Baker,
South Plainfield, NJ.
 

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Thank You Michael, and Micro Clean Restoration!!!

When our son flooded our upstairs bathroom, we didn't know what to do. We contacted New Way Carpet Cleaning because they are open 24 hours and we desperately needed help getting the water cleaned up. They came out within a 1/2 hour and were very efficient in getting the water cleaned up and our carpets dryed! We were also surprised to find out that they take care of any water damage that needs repaired. Bob had crews in to replace ceiling tiles and fix drywall and paint! We were very impressed with the service that New Way provides and were appreciative with the way Bob follows up on every job that was done in our home. We have recommended New Way to all of our friends because they are professional and do a wonderful job at what they do!!!

Sincerely,  
John and Holly Phares,
South Plainfield, NJ.
 

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"You have cleaned my carpet 4 or 5 times and your technicians have always been nice and did a good job. I've always been pleased. If I hadn't been pleased they would have only been here 1 Time. Your company was able to take the smell of dog urine out of the hall carpet. Thanks.

Karen Wise,
South Plainfield, NJ.
 

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"We have a sculpted carpet and you were able to get out a stain that would have otherwise necessitated replacement of an entire room’s carpeting. Good to excellent general cleaning.

 M. Dickerson,
South Plainfield, NJ.
 

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"Carpet & Furniture looked great after cleaning. Felt they did a thorough job.

Wm. F. Kyle Jr,
South Plainfield, NJ.
 

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"They stayed on task until the job was finished to my satisfaction & I really appreciate that!

Mrs. Brewer,
South Plainfield, NJ.

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"The crew was very professional and helpful. Your method is great!   

 Mrs. Shick,
South Plainfield, NJ.
 

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"I have used your services for many years. Your crew works hard and I do recommend you to friends.

Mrs. Cavanaugh,
South Plainfield, NJ.
 

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"Your men are always polite and do a good job. My carpets are much cleaner than when I got other companies to do the same.

Edythe Kuroski,
South Plainfield, NJ.
 

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"It is so rare to find a business that actually listens to their customers, and knows the value of customer service. The carnation left when you leave is a memorable touch. You don’t need to improve on anything, that’s why I’ve used your service for years.

Linda Milhoan,
South Plainfield, NJ.
 

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"Thank you for the extraordinary services when our home flooded it was very distressing. I cannot express how nice it was to be able to leave town in the face of disaster, leave the clean up to someone else and come home to a dry house. Your services are beyond compare. If you ever need a recommendation, be sure to call me. I cannot say enough good things about the Quality of service, the integrity of the men who were in my house and the follow-up care and attention.  

M. Jane Eakins,
South Plainfield, NJ.

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"I have been very pleased with the way my carpet looks and feels each time they've been cleaned. I am happy with the way the cleaners explain what they will be doing & how long it will take. I especially like the fact that it doesn't take a lot of time for them to clean. I appreciate the fact that the cleaners can have the carpets spots removed, cleaned & equipment removed so quickly and that I don't have to clean carpet like I used to.

Mary Jenks,
South Plainfield, NJ.